Employment

Thank you for considering employment with AFL-CIO Community Services. Any open positions will be listed below. If the positions listed do not match your skill set but you would like us to retain your resume for future consideration, please upload your resume below. You may upload a PDF, Microsoft Word, Rich Text Format, OpenOffice Writer, or plain text file. A link can be found below for those who would like to submit an application. 

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We are accepting applications for a Counter Associate in the Fab-U-Less Finds Thrift Store

 

cOUNTER ASSOCIATE

JOB BRIEF 

This position is for the counter associate team member. The successful candidate will work within the main register, typically focusing on customer-service related work. Working as a Fab-U-Less Finds team member, you will be expected to perform a number of duties, including sale processing, customer service, opening & closing duties, voucher coordination, and any other duties as assigned by your supervisor or the agency director. Additional responsibilities for this position currently include assisting with donation drop-offs and possible delivery work.   
 

JOB RESPONSIBILITES

  • Welcome customers to the store and answer their questions

  • Assist customers in determining prices and make them aware of any discounts or special promotions associated with their chosen items
  • Process POS (point of sale) purchases, credit transactions, vouchers, and gift card/coupon redemption
  • Ensure high levels of customer satisfaction through excellent sales service
  • Assess customers’ needs and provide assistance and information on products
  • Build productive trust relationships with customers
  • Maintain stock of all items needed to perform sales duties, coordinating with other employees to determine when additional supplies are needed; inform supervisor when items are needed in a reasonable timeframe to ensure production is not interrupted
  • Sort through assigned donations to determine if items are to be sold or disposed
  • Maintain in-stock and presentable conditions in assigned areas (clean and organized)
  • Perform shelf stocking and rotating duties of seasonal and holiday merchandise
  • Actively collect items to be sold during the quarterly seasonal sales
  • Maintain sales floor by cleaning, pricing and arranging items so that customers can move through the area and items are easy to view/access
  • Assist with all donations regardless of the type of donation being made
  • Remain knowledgeable on programs offered (e.g. vouchers, Adopt-A-Family, etc.) and direct customers to appropriate resources (front office)
  • Participate in yearly inventory of store and maintain general knowledge of items in work area

 

JOB REQUIREMENTS
  • Proven work experience as a retail sales associate, sales representative or similar role
  • Basic understanding of sales principles and customer service practices
  • Proficiency in English
  • Basic math skills 
  • Working knowledge of customer and sales
  • Hands-on experience with cash registers, POS transactions, credit card processing
  • Familiarity with inventory procedures
  • Solid communication and interpersonal skills
  • A friendly and energetic personality with customer service focus
  • Ability to multi-task and move easily from one task to the next
  • Availability to work flexible shifts
  • Ability to stand for long periods of time
  • Some heavy lifting required

  • High school degree or equivalent, or equivalent work experience
     

To apply, please complete the online application use the link below or bring a completed resume to 1203 N 6th St, St Joseph, MO 64501 
 

Note the position above for which you want to apply, and click HERE to go the online application.